Entrust Your Hotel Security To Us
When guests come to visit your hotel, they want to feel as welcome and secure as possible. Most organisations we work with value keeping both their customers and their own staff as safe and secure as possible, and so they know just how crucial it is to make sure that they have the finest hotel security has to offer. Needless to say, the same can be said of our own hotel security London!
We here at SOS Security understand the need for formidable and dependable hotel security service, and that’s why we are one of the leading hotel security companies in London. We are able to supply security personnel with excellent customer service skills and a tremendous wealth of experience in the hotel industry, ensuring that every aspect of your premises is kept safe and secure at all times. There is nothing more important than
From SIA compliant door supervision, first aid and fire marshal training to essential customer service skills such as conflict management and more, we’re able to supply competent professionals that will exceed your prior expectations for hotel security. The level of hotel security London that we offer will always guarantee that your hotel stands out amongst its competitors, especially where hotel security London-wide is concerned. All you have to do is get in touch, let us know what you need, and you’ll soon discover why so many people choose us over other hotel security companies in London.
We’re incredibly proud to uphold our reputation as one of the best hotel security companies in London, with a highly reliable and professional approach that guarantees you the most effective security solutions. If you’ve been looking for a hotel security company that simply won’t let you, your staff and your customers down, make sure we’re your first choice.
SIA Door Supervision: As well as complying with Industry standards and legislation, our guards have the appropriate skills and knowledge required to work.
A license in Door supervision allows for an individual to work in a licensed venue. Security operatives that are properly trained and qualified.
First Aiders: Our guards are trained in emergency first aid, they possess the knowledge and skills to resuscitate or aid individuals with minor or serious injuries.
Aid to injured individuals can be provided before the arrival of emergency services.
Fire Marshall: Our guards are trained fire marshals they posses the skills and knowledge to deal with fire safety issues.
A guard who is capable of dealing with fire safety issues should or when they arise.
Customer Service: Our guards are trained in customer service they possess the skills and knowledge to satisfy customers expectations.
To give a good perception of our client’s facilities and residents, visitors and employees have a good customer experience.
Access control: Our guards control and manage people and items that want to gain access to the venue. Our guards also manage the queue, search customers on entry and disperse customers from the venue at the end of the evening.
100% bag and body search keeps venues safe from any troublemakers bringing illegal substances and weapons. Also preventing anyone coming in that have not met venue requirements e.g. dress code.
Patrolling: Routinely patrolling the premises, inspecting for any breaches in security, intruders and those within the building doing illegal activities.
A clearly visible deterrent for criminals and troublemakers. Additional radios with earpieces for easier communication, making customers feel safe and to deter conflict.
Uniform: Uniform varies from a ‘SOS’ polo top and black trouser to a ‘SOS’ suit, however it does depend on the venue. All guards are made to look presentable as well as clean.
Being the first point of contact hygiene is important, as it is a direct reflection of your company. This requirement is parallel with customer service as bad hygiene is frowned upon in every professional establishment.
Real Time Reporting: Our CCTV operator’s report incidents or accidents as they happen, the real time reporting software allows our clients to be immediately notified if something happens on site.
Clients are updated with the general health and safety of everyone on site, crime reported or irregular occurrences reported on a regular basis.
Supervising Contractors: All visitors, employees, building contractors, cleaners and deliveries report to our security officer.
We manage the overall coordination of contractors on site. Maintaining an intimate knowledge of who is doing what activity and where at any one time.
Conflict Management: Our guards are trained in conflict management. They possess the skills and knowledge to prevent conflict occurring or escalating into frustration, anger, aggression or violence.
Creates a safe and enjoyable environment for customers who are then happy to return.